Two MAN battery repair centres are already in operation, in Germany and Spain - more are to follow in Europe in 2024 and 2025.

  • Fast response times and short transport times in the event of battery damage
  • Transfer of expertise within the company
  • Standardised repair processes for all battery types of MAN electric commercial vehicles
  • Battery Closed Loop contributes to achieving MAN's sustainability goals as part of the Circular Economy Strategy: closed loop for batteries is the goal

In 2024 and 2025, MAN Truck & Bus will establish battery repair centres in Italy, Denmark/Norway, Austria, Belgium, Netherlands, France, Poland and UK, with further countries in Europe being planned. Millions will be invested in these centres over the next two years. Two battery repair centres are already in operation in Germany (Hanover-Laatzen site) and Spain (Barcelona). The roll-out of the battery repair hubs in Europe is necessary because the first units of the new MAN eTruck generation will be delivered to customers in 2024. Over 1,000 battery-electric MAN city buses and more than 2,400 all-electric MAN vans are already on Europe's roads. With the ramp-up of MAN eTruck production, the electric vehicle population will continue to increase significantly in the coming years. The Munich-based commercial vehicle manufacturer is preparing intensively for this within its service organisation.

"Battery repair is a necessity for MAN in order to ensure the economic efficiency and operational readiness of our customers' electric vehicles at a high level. We also make a major contribution to the closed-loop approach of traction batteries, as this extends the battery life in the vehicle, which conserves important resources," says Christopher Kunstmann, Senior Vice President Customer Service Management at MAN Truck & Bus.

The first battery repair centre and the associated build-up of expertise in the repair of batteries dates back to 2020. The first pilot repairs and process documentation were carried out for the battery of the MAN eTGE electric van, which was launched on the market in 2018. This was followed by the battery packs of the MAN eTGM distribution truck, which was launched in a small series in 2020, and the start of series production of the MAN Lion's City E electric city bus - also in 2020. Repair steps were trialled for all of these different batteries, employees were trained, repair instructions were created and workplace requirements were defined.

This knowledge, which was built up in the first MAN battery repair centre in Hanover-Laatzen, is now being successively transferred to the other markets. The aim is to operate a battery repair hub in every market in which MAN is represented with battery-electric commercial vehicles. Short transport routes and highly trained technicians on site will ensure that the battery can be repaired quickly. This minimises vehicle downtime.

At MAN, a battery repair centre has to meet certain criteria based on practical experience and legal standards in the respective countries. On the one hand, the appropriate high-voltage and special tools are required for handling the respective battery types of the vehicles. In addition, special protective equipment must be available for the electricians working there. The premises also fulfil certain requirements, e.g. access control, double doors, air conditioning, ventilation concept, 400 V socket and load crane.